Terms and Conditions

Welcome to Tata Shop Share Smile. Tata Shop Share Smile is a marketing program owned by Tata Sons Private Limited (“Tata Sons,” “we” or “us” or “our”) and operated online through the website, www.sss.tatacliq.com (“TSSS Site”).

By (a) using the TSSS Site, and/or (b) signing up for an account, you agree to these Terms of Use (defined below) and any additional terms applicable to certain programs in which you may elect to participate. You also agree to our Privacy Statement, incorporated herein by reference and located at [ ] (“Privacy Statement”). The Privacy Statement, together with these terms of use are collectively referred to as the “Terms of Use.”

About the TSSS Site

The TSSS Site is a platform through which Tata Sons’ affiliates, subsidiaries and other entities within the Tata group of companies (each a “Tata Merchant”):


make available vouchers for goods, services or experiences; and

make available coupons, promotional codes, giveaways and offers

(collectively the “TSSS Offerings”).

Use of the TSSS Site

As a condition of your use of the TSSS Site, you agree that:

You are a resident of India

You have reached the age of majority and are able to create a binding legal obligation;

[You are an employee of a Tata company or you have consented to [enrol] [register] in this [program] by an employee of a Tata company]1; and

You will not attempt to use the TSSS Site with crawlers, robots, data mining, or extraction tools or any other functionality;

Your use of the TSSS Site will comply with these Terms of Use.

TSSS Offerings

[Tata Merchants] are the sellers and issuers of the TSSS Offerings and are solely responsible to you for the care, quality, and delivery of the goods and services provided. The TSSS Offerings may be used either online on the Tata Merchants sites or at participating retail stores of Tata Merchants - TSSS Offerings are not valid in multi-brand outlets, departmental stores or retail chains. TSSS Offerings cannot be combined with any other ongoing offer, promotion or discount. TSSS Offerings are valid online at the sites of participating Tata Merchants or at the retail stores of participating Tata Merchants.

All applicable taxes, duties, cess, surcharges, etc (including without limitation, tax deducted at source) that may be applicable to any TSSS Offering shall be borne by the customer.

In the event of a prize being listed on the TSSS Site, Tata Sons reserves the right to replace such prize with a prize of comparable value, without any notice, should such prize not be available. A government-issued proof of identity may be required to be shown for certain prizes. Resident of Tamil Nadu will not be eligible to participate in any lotteries or receive prizes, in adherence to the Tamil Nadu Prize Schemes (Prohibition) Act, 1979, as amended.


We reserve the right at all times to discontinue or modify any part of these Terms of Use in our sole discretion. Any changes to these Terms of Use will be effective upon our posting of the notice. You agree that posting notice of any changes on the Terms of Use page is adequate notice to advise you of these changes.

Your Account

You are responsible for updating and correcting information you have submitted to create or maintain your account. As part of your account settings, you have the option to: (a) save, edit, or delete your personal information; (b) opt-out of persistent login; and (c) unsubscribe to communication by e-mail.

Your Privacy

We take the privacy of your personal information seriously. We encourage you to carefully review our Privacy Statement for important disclosures about ways that we may collect, use, and share personal data and your choices. Our Privacy Statement is incorporated in and subject to these Terms of Use, and available here.

Terms of Use

By obtaining any Merchant Offering via the TSSS Site, you agree to these Terms of Use.

Intellectual Property Ownership

You agree that all of Tata Sons’ trademarks, trade names, service marks, and other logos and brand features (including, without limitation, “Tata Sons”, “Tata Shop Share Smile”, and “Shop Share Smile”) that are displayed on the TSSS Site (collectively, the “Marks”) are trademarks and the property of Tata Sons. You agree not to display or use Tata Sons’ Marks in any manner without Tata Sons’ prior permission, including but not limited to as part of a domain name or any other identifier.

All right, title and interest in the TSSS Site, including technology and trade secrets embodied therein and any custom developments created or provided in connection with or related to these Terms of Use, including all copyrights, trade secrets, and other proprietary rights, and any derivative works thereof, shall belong solely and exclusively to Tata Sons or its licensors, and you shall have no rights whatsoever in any of the foregoing.

The TSSS Site contains copyrighted material, trademarks, and other proprietary information, including, without limitation, text, software, photos, video, graphics, music, and sound. Tata Sons (or is licensors) owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it.

Websites of Others

The TSSS Site contains links to websites maintained by other parties. We expressly disclaim any representations regarding the content or accuracy of materials on such websites or the privacy practices of those websites. We are not responsible or liable, directly or indirectly, for any damage, loss, or liability caused or alleged to be caused by or in connection with any use of, or reliance on, any content, products or services available on or through any such linked site or resource.


You are solely responsible for your interactions with Tata Merchants and other users of the TSSS Site. To the extent permitted under applicable laws, you hereby release Tata Sons from any and all claims or liability related to any product or service of a Tata Merchant, regardless of whether such product or service is a TSSS Offering available through the TSSS Site, any action or inaction by a Tata Merchant, including, without limitation, but not limited to any harm caused to you by action or inaction of a Tata Merchant, a Tata Merchant’s failure to comply with applicable law and/or failure to abide by the terms of a TSSS Offering or any other product or service purchased or obtained by you from the Tata Merchant.

Entire Agreement

The Terms of Use, including, without limitation, the Privacy Statement, and other terms incorporated by reference, constitute the entire agreement and understanding between you and Tata Sons with respect to the subject matter hereof.


Tata Sons makes no representations, warranties, conditions or guarantees of any kind, express or implied, as to the operation of the TSSS Offerings or the information, content, materials or products available herein.

To the fullest extent permissible by applicable law, Tata Sons disclaims all warranties, express or implied, including but not limited to implied warranties, representations, conditions or guarantees of quality, merchantability, fitness for a particular purpose or non-infringement. Tata Sons does not warrant that the services or functions contains herein or e-mail sent from Tata Sons are free of viruses or other harmful components.

In case you use the unique TSSS invite code to access the TSSS platform and/or for making any purchase, you will be governed by the terms and conditions of the TSSS platform and Tata Steel shall not be liable for any claim/dispute of any nature you may have in connection with TSSS platform or any of your purchases other than for Tata Steel's product.


You are solely responsible for your interactions with Tata Merchants. To the extent permitted under applicable laws, you hereby release Tata Sons form any and all claims or liability related to any TSSS Offerings of a Tata Merchant and any action or inaction by a Tata Merchant.

Limitation of Liability

In no event shall Tata Sons or it directors, officers, employees, agents or other representatives be liable for any damages of any kind, arising from the use of this Site, including but not limited to direct, indirect, incidental, punitive, consequential and incidental damages (including but not limited to damages for loss of profits, loss of data, loss of us, or costs of obtaining substitute goods or services) arising out of, or in any way connected with, the TSSS Offering or the TSSS Site. This exclusion of liability shall apply to the fullest extent permitted by law.

Tata Shop Share Smile Winter Carnival: Terms & Conditions (T&Cs)

  1. All members who are registered with Tata Shop Share Smile (TSSS) can participate in this campaign
  2. This campaign will run from the 1st December to 31st December 2019. 
  3. Registered Members need to make a purchase between 1st December to 31st December 2019 and upload the bill of the purchase made between the above-mentioned dates on www.sss.tatacliq.com .
  4. The bill should be of minimum value of Rs 1000 and the offer used should be part of Tata Shop Share Smile Offer as mentioned in the Tata Shop Share Smile website between 1st Dec & 31st Dec.. 
  5. If the condition mentioned in point 4 is fulfilled every employee who uploads the right bill will get a Rs 250 voucher of Starbucks. The person who uploads the bill with highest amount will get Rs. 2000/- Taj Experience Card. Pls note that the bills uploaded on Saturday & Sunday will be considered along with Monday bills.
  6. The highest value shopper for the week will be eligible to get a 2 night stay at SeleQtions Hotel in Agra / Goa / Chikmagalur / Coonoor or Varkala. 4 weekly prizes will be given.
  7. Amongst the uploaded bills in this period: 1st Dec – 31st Dec. The highest value shopper will be eligible get a Taj Holidays package at Taj Exotica & resorts, Goa.
  8. Pls note that if the amount of the bill is found less than 1k, or if the name of the bill is not same as the registered member then the Gift voucher will not be issued.
  9. Daily and Weekly Prizes (Starbucks or SeleQtions) will be sent every Wednesday starting 11 Dec, and the bumper prize will be announced on 10th Jan 2020. The last weeks prize will be for bills uploaded from 23rd Dec - 31st Dec.
  10. Please refer to the other section of T&C for specific T&C which are applicable for availing Starbucks & Taj SeleQtions, Taj Experience card Offers.

Tata Shop Share Smile Winter Carnival: Grand Prize (T&Cs)

  • The Taj Holidays Winter Offer at Taj Exotica Resort & Spa, Goa is valid for stays till 31st March 2020.
    • The special package is applicable for a one time stay of 3 nights on double occupancy only.
    • The black-out dates are 23rd Dec 2019- 13th Jan 2020, 25th-26th Jan and 6th-10th March 2020.
  •  Any other black out dates and cancellation charges will be as per hotel policy.
    • Confirmation of room is subject to availability at the time of booking.
    • Upgrade to a higher room category will be subject to availability, at the time of check-in.
    • Charges for any incidentals (inclusions not mentioned in the package) have to be borne directly by the guest.
    • The above terms and conditions are not exhaustive; please refer to our website www.tajhotels.com/tajholidays for further details.

‘Spin & Share’ – Terms & Conditions

  1. Game Window is extended till 17th January, only for players who have participated between 9th Dec 2019 – 7th Jan 2020
  2. An employee can participate/play only once till 17th January, however they can invite up to 5 friends to play
  3. Employees & their friends have to answer the questions correctly to be eligible for the Taj Experiences prize
  4. There will be a prize (Rs 200 worth Starbucks voucher) for getting 3 friends to successfully register at Tata Shop Share Smile
  5. There will be a prize (Rs 400 worth Starbucks voucher) for getting 5 friends to successfully register at Tata Shop Share Smile
  6. Any employee would be eligible for either 1 of the prizes mentioned in points 4 & 5 if the criteria is fulfilled at his end
  7. The friends invited by the employee can answer the questions but the points will be rewarded to the employee who has invited them
  8. 100 points are awarded for a question answered correctly by the employee, 100 points for successfully getting a friend to register and 100 points for each question answered by the invited friend/s
  9. In case there are 2 or more employee who answer the questions correctly and in the same time duration, the person who answers it first will be the winner. For E.g. If employee A logs in at 11 am and B logs in at 9 am but both answer all 3 questions correctly in 1.45 min, the winner will be employee B as he/she participated first.
  10. Prizes will differ with regards to the brands and denominations, these are pre - decided and participants cannot request for change in prizes etc.
  11. Any change in campaign rules or T&Cs will be updated on the TSSS site
  12. In case an employee begins playing close to mid night on a particular day (11.59 pm on Day 1) and finishes the game on the following day (12.02 am on Day 2), he/she is counted as a Day 1 player and his/her performance will be tracked on Day 1 leaderboard.


‘Make A Wish 2020’ – Terms & Conditions

  1. Make a wish 2020 is an initiative to know the requirements of registered members better in order to provide them with better offers from participating Tata Brands.
  2. Tata Shop Share Smile will connect with 25+ Tata Brands to get the best possible offers on the categories that registered members show interest in majority.
  3. By collecting wishes, TSSS is not committing to any discounts / offers / price drops on any product / category / brand unless the partnering Tata Brand confirms the same; in case of which TSSS shall communicate the same to registered members.
  4. TSSS holds no guarantee of providing any offers unless and until the partnering TATA brand provides such information.
  5. TSSS does not promise / guarantee any timeline for the same.

Terms and conditions for Tata Cliq Vouchers

Process to add Gift Card into CLiQ Cash Account

Go to Profile -> CLiQ Cash -> Add Gift Card. Enter your 16 Digit Gift Card number and 6-digit Pin Number. The balance of the Gift Card will be added to your CLiQ Cash account.

Terms and Conditions
  • The CLiQ cash can be used for purchase on www.tatacliq.comwww.luxury.tatacliq.com, its mobile site and mobile applications
  • The CLiQ cash can be used till balance or time expiration
  • The CLiQ cash/gift card cannot be bartered, sold or exchanged for cash
  • Participation in the Offer is voluntary and free. Participation in the Offer will be construed as acceptance of the Terms & Conditions of the Offer and participant is advised not to participate in the Offer if such Terms & Conditions are not acceptable. Tata UniStore Limited is not charging anything from the customer for their participation in the offer.
  • Tata UniStore Limited reserves the right, at any time, without prior notice and without assigning any reason whatsoever to add/modify/alter/change and/or withdraw this offer at any time at its sole discretion.
  • Customer agrees that in case of any dispute, the decision of Tata UniStore Limited will be final and binding.
  • The customer will need to be registered with Tata UniStore Limited to avail of the offer. In case the customer is not registered with Tata UniStore Limited, they will need to sign up
  • Whosoever participating in the promotional offer/Scheme is deemed to be 18 years of age or more and of sound mind.
  • The competent Court at Mumbai shall have the exclusive jurisdiction for any matter or dispute relating to Tata UniStore Limited.
  • This offer/scheme shall be subjected to all applicable central/or state laws, rules and regulations.
  • Any defects in goods or deficiency in services or any claims, issues, damages or losses arising therefrom with respect to the Product/Services shall be the sole responsibility and liability of the manufacturer/Seller or the Service Provider, as the case may be.
  • Tata Unistore Limited reserves the right to cancel an order in case of any fraudulent activity including creating duplicate accounts, aliasing, placing multiple orders or violating the terms and conditions. Upon cancellation, the order will not be reinstated.
  • Customer can avail the CLiQ Cash from their CLiQ Cash account on any subsequent purchase.
  • For orders placed using CLiQ Cash, in case of return or cancellation for any reason the CLiQ Cash used to purchase will be non-refundable.
  • Any query regarding the offer will be entertained till the offer period only.
  • This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  • Gift Cards may only be redeemed toward the purchase of eligible products on www.tatacliq.com. Purchases are deducted from the redeemer's CLiQ Cash balance. Any unused CLiQ cash balance will remain associated with the redeemer's tatacliq.com account and applied to purchases in order of earliest expiration date. If a purchase exceeds the redeemer's CLiQ Cash balance, the remaining amount must be paid with by credit card, net banking or debit card. No fees or charges apply to Gift Cards. QwikCilver may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase or use.
  • Gift Cards, including any unused Gift Card balances, will expire as per the date communicated by the Tata Shop Share Smile team. GiftCards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Unused Gift Card balances associated with an tatacliq.com account may not be transferred to another tatacliq.com account. No interest will be payable on any Gift Card or Gift Card balance.
  • Fraud.
    QwikCilver and Tata CLiQ is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. Tata UniStore Limited ("Tata CLiQ") will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on www.tatacliq.com.
  • Governing Law and Jurisdiction.
    These terms and conditions are governed by and construed in accordance with the laws of India. You, QwikCilver and Tata CLiQ each agree to submit to the exclusive jurisdiction of the courts at Mumbai. You agree to indemnify QwikCilver and Tata CLiQ for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
  • Limitation of Liability.
  • General Terms.
    The tatacliq.com Conditions of Use apply to Gift Cards. QwikCilver reserves the right to change these Gift Card terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.


‘Recognise. Refer. Reward.’ – Terms & Conditions

  1. Only Tata Group employees residing in India can participate in this campaign
  2. An employee can participate/play multiple times between 29th June to 2nd August 2020.
  3. Any invite/referral will be valid for 7 days hence if you have referred your colleague, but they have not registered within 7 days, they will have to be referred again. The referral list will be renewed every Monday.
  4. Any employee would be eligible for either 1 of the prizes every week depending on the number of Tata employees they have referred
  5. One Tata Employee can only refer up to 300 Tata colleagues in the course of the activity
  6. Prizes will differ with regards to the brands and denominations, these are pre - decided and participants cannot request for change in prizes once they have entered a preferred brand
  7. Any change in campaign rules or T&Cs will be updated on the TSSS site
  8. The participants/players can check the leader-board for real time updates
  9. The prizes / rewards will be sent to winners / eligible candidates via email after the activity is over (i.e. after 15th August 2020)
  10. Any email IDs / mobile numbers entered as referrals are subject to verification. Only valid phone numbers or existing official email IDs of Tata Employees will be considered as successful referrals. Email IDs / phone numbers which are junk / invalid will not be considered as genuine referrals.
  11. Tata Shop Share Smile reserves the right to validate the details entered by the participant and accept or reject them on the basis of authenticity.
  12. If any participant does not select a preferred brand for receiving vouchers, the default brand will be selected for them as Tata Cliq. Once selected, the brand of choice cannot be changed.
  13. "Only registered Tata Shop Share Smile” members can participate in this program.


TML : Refer & Earn (Oct & Nov 2020)

  1. Only Tata Group employees residing in India can participate in this campaign
  2. An employee can participate/refer multiple times between 31st October 2020 to 30th November 2020
  3. The contest prize will go to the top 10 winners : Employee who make the highest number of Successful referrals
  4. One Tata Employee can only refer up to 5 Family Members or/and  friends
  5. To be eligible for the contest prize a Tata Employee needs to refer maximum number Family and Friends between 31st October 2020 to 30th November 2020 and these referred Family members or/and Friends need to purchase a Tata Motors vehicle through TSSS in the same time period.
  6. Only once the referred Family member or Friend buys a TML Car in the contest period, the referral is considered to be a successful referral
  7. In case of a tie (more than 10 employees making 5 successful referrals), the eligible employees will be asked to submit a photograph and testimonial talking about why they love Tata Motor Vehicles.
  8. The top 10 will then be selected basis the testimonials submitted
  9. Prizes will be in the form of gift vouchers. These are pre - decided and participants cannot request for change in prize
  10. Any change in campaign rules or T&Cs will be updated on the TSSS site
  11. The prizes / rewards will be sent to winners / eligible candidates via email after the activity is over (i.e. after 15th December 2020)
  12. Any email IDs / mobile numbers entered as referrals are subject to verification. Only valid phone numbers or existing official email IDs of Tata Employees will be considered as successful referrals. Email IDs / phone numbers which are junk / invalid will not be considered as genuine referrals.
  13. Tata Shop Share Smile and TML reserves the right to validate the details entered by the participant and accept or reject them on the basis of authenticity.
  14. "Only registered Tata Shop Share Smile” members can participate in this program.

Tata Shop Share Smile Friends & Family Campaign

  1. Tata Shop Share Smile will run campaigns time to time, wherein they will be collecting data from ‘friends of Tata employees’.
  2. Following data will be collected from the ‘friend of Tata employees’.
    1. First Name, Last Name
    2. Mobile No
    3. Email id
  3. As part of the campaign only 3 transactional messages will be sent to inform the person regarding her invitation status.
  4. If a person does not receive an invite from a Tata employee and is not able to register in 10 days time from the time he/she has entered the data. The data will be purged from the server.
  5. A mail will be sent to the ‘friends of Tata employees’ mentioning that their data has been deleted.