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Frequently Asked Questions(FAQs)

What is Shop Share Smile?
Shop Share Smile is a special program for all Tata employees and the channel partner of a Tata Group company in India where in employees, the Family & Friends they refer and the channel partners who get invited by a Tata company, can avail of offers from various participating Tata Group companies. This offer comprises of special deals, offers and discounts from the participating Tata brands. Tata employees can shop with participating Tata brands to enjoy this offer themselves; they can also share this privilege with 2 friends and family members who in turn can avail these offers while shopping with the participating brands. This number can vary according to specific brand’s T&C.
The validity of the offer from each individual Tata retail store is mentioned in the individual brand pages. Please read the terms and conditions for each brand on their respective offer.
The process to avail offer from the participating brand may vary from brand to brand. The Individual brand pages on the TSSS site carry The process to avail offer from the participating brand may vary from brand to brand. The Individual brand pages on the TSSS site carry the offer wise process to avail. Registered TSSS members, both Tata Employees as well as their referred Family and Friends can view this along with the exclusive offers.the offer wise process to avail. Registered TSSS members can view this along with the exclusive offers. 

The offers are also sent via email to the registered TSSS members
Croma, Fastrack, Helios, Titan Eye, Okhai, Star Bazaar, Taj Hotels, Tanishq, Tata Housing, Tata Motors,  Tata Starbucks, , Vistara, World of Titan, Caratlane, Tata Capital, Ginger, Tata Sky, Taneira, Tata AIG and Tata CliQ are participating in this edition of Tata Shop Share Smile.
Rules for the TSSS prizes will be announced on the Tata Shop Share Smile site during the program period. Please check it out to know more.
This differs from brand to brand. You can view the Brand wise Terms & Conditions along with the process to avail the offer on the individual brand pages on the TSSS site on commencement of the program.
No. All offers are valid only at the participating Tata retail brand outlets or as mentioned by the participating brand in their terms& Conditions.
Each participating brand has their respective store locators on their websites.
No. The offer is valid only for all Tata employees living in India.
Please reach out to the call center number of the concerned brand/ company in case of any issue and the program organizing team will try and resolve it at the earliest.
Individual store return/exchange policies will be applicable in case of returns and/or exchanges of goods/items purchased under this offer.
Yes. Any employee of any Tata joint venture company is eligible to participate as long as you have a Tata company employee ID card
Yes. If you have a Tata company email ID and ID Card, you can participate.
No. You cannot club this offer with any other offers, unless specified by the brand in their terms & conditions.
The SSS related queries you can call on 022-68078282  or email at [email protected]. We encourage customers to call on individual brand’s helplines (published on their website/ SSS brand store pages) for quicker resolution of individual brand specific queries
Click on the Forgot Password link, you will be taken to the Tata CliQ Forgot Password page where you can change the password and continue browsing Tata Shop Share Smile website.